Privacy Policy

Rowlands Asset Services Pty Ltd (“Rowlands Services,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and business information
• Job title and employer details
• Information provided through contact forms, enquiries, or direct communication
• Technical data (IP address, browser type, device information) through website analytics
• Information collected via cookies and similar tracking technologies (see Section 6)

2. How We Collect Information

We collect personal information through:

• Website forms and enquiries
• Direct communication (phone, email, meetings)
• Analytics tools used on our website
• Cookies and tracking technologies (with your consent where required)

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide requested services
• Improve our website and service offerings
• Communicate with you regarding projects, services, and industry updates
• Comply with legal obligations and enforce our agreements
• Enhance the security and functionality of our website

4. Disclosure of Personal Information

We may disclose your information to:

• Service providers assisting with website hosting, analytics, or communication tools
• Legal or regulatory authorities as required by law
• Third parties with your consent or when required to fulfil our services

We do not sell or rent your personal information to third parties.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather analytics data. You can manage cookie preferences through your browser settings. By using our website, you consent to our use of cookies in accordance with this policy.

7. Access and Correction

You have the right to access and correct your personal information held by us. To request access or correction, please use our online contact form available on the [Contact Us](#) page. We will respond within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes indicates acceptance of the revised policy.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please visit our Contact Us page and use the provided contact form.